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Job Title: EL Program Assistant

EL Program Assistant Apply For This Job Location: Egypt - Cairo Address: Cairo, Job Type: Part-Time Posting Date: 10/28/2019 Tasks and responsibilities for this position include, but are not limited to, the following: Handle all EL public, corporate, professional training and grant programs logistics, Conduct placement tests onsite and offsite for walk ins, corporate and grants programs if needed; Create certificates and grade reports; for corporate and grants programs clients Create and share public course schedule with concerned departments as advised; Ensure accurate data is entered and maintained for public, closed and test prep classes on.

- Ensure that customer surveys are conducted regularly and feedback is shared with teachers and management; Coordinate with EL Coordinator as needed on teachers’ issues; Maintain trainers and instructors’ database; Maintain, review and verify teachers’ daily sign in / out; Collect monthly payments from teachers in Cairo office and other off site programs, Support teachers’ classroom booking, photocopying and class support; Conduct evaluations for sponsored programs and grants; Help contact clients for different purposes; Liaison with clients regarding complaints and requests; Reports clients’ complaints to the Education Senior Specialist; Handle EL team travel and transportation requests if needed; Handle EL Dept.

- shipping requests Work shifts (6 days Saturday – Thursday) from (4:00 to 11:00 PM), to be modified upon business needs.

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