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Job Title: Presales Engineer

Smart System Co.

- The story of Smart System is a story of constant challenges, teamwork and the dream of success, initiated in 2007, based on the Mediterranean shore of Alexandria [EGYPT], with a branch in Cairo.

- Smart System has successfully prospered in the ever-changing and challenging fields of information technology professional services providing a high level of integration with IT service management, enterprise asset management, cloud computing, virtualization and storage infrastructure solutions, Security Solution and much more of IT Solutions.

- Since the very beginning, Smart System solid growth has been based on a successful expansion policy, the dedication to the highest quality customer services and its commitment to continuous technical innovation and development.

- Smart System brings together a comprehensive set of market leading solutions – with the full support and value of Smart System knowledge, services and Training to deliver a complete project solution for our customers.

- Although every project is unique, Smart System use best-of-bread concept to provide a structure for analysis and design of the right products for each customer – demonstrating how key solutions engage together, regardless of project objectives or complexity.

- Job Description role purpose To develop solutions for the customers with the right balance between quality and cosr to meet customer business requirements.

- The process starts with the collection and analysis of all pertinent data essential to understanding customer requirements.

- The role takes responsibility for solution design inclusive of the underlying technical architecture, service level agreements, overall solution costing, delivery planning and representation of that solution as required.

- Customer facing activities such as customer presentations and negotiation in conjunction with the account manager/sales is expected.

- The role takes responsibility of the end-to-end presales process technically and support the commercial process.

- Provide presales design support for both new and existing customers Perform feasibility studies and interviews on customer sites in order obtain all pertinent information concerning customer equipment and requirements for correct proposals and when sold, for the actual implementation.

- Presales responsibilities and experiences capabilities (Design, implement, manage), opportunity validation for the customer requirements (realistic requirement, technical) Context of the project, political alignment and compelling event.

- Ability to design RFP/RFI/RFQ Support sales in positioning billable consulting work to customers when such services will facilitate progression towards or closure Develop technical and general skills towards the consultancy level and be updated on the latest technologies in order to be a strategic partner for customers.

- Use this knowledge to design commercially and technically viable solutions to smart system; particularly for complex customer requirements.

- Maintain a thorough understanding of the external tools that are required in conjunction with internal tools, systems and processes in order to develop quality / approved technical proposals to customers.

- Maintain a high degree of technical knowledge of all smart system portfolio, services and solutions sets Ability to interface with customers as required during any stage of the customer lifecycle and effectively articulate the smart system value proposition Actively participate in the tendering process and development of proposals in line with customer needs, liaising with other colleagues as necessary.

- Present proposal to internal communities as required as well as to customers.

- Support the development of customer SLAs and Service Delivery Kits.

- Ability to use vendor configurator including Cisco, dell, EMC, Netapp, Veeam, VMware,.

- .

- Design of compliance sheet, acceptance test, project plan, project time plan.

- Deal registration and opportunity reservation for each vendor General and primary discounts for each vendor.

- Qualifications Technical Excellent understanding of data center business and technology inclusive of solution justification Excellent data center technical architecture knowledge (VMware and Cisco certification is desirable) Expertise in high level design and solution description Knowledge how to sell the products in technical and financial sides Knowledge of licensing type and product family for each vendor and levels of support per vendor Proven track record in technical leadership for complex project (design and/or implementation) Ability and knowledge to compare products in the same area and compare the pros and cons Provide the solutions according to smart system portfolio and products and partnership level Presales experience at least 3 years in the following fields and technologies: VMware portfolio (vSphere, VSAN, NSX, Horizon view, Horizon App, WS1, AW, Pivotal cloud, App defense, integration for other product, sizing mechanism, .

- .

- etc.

- ) servers (cisco, dell, fujitsu) storage (EMC, Netapp), SAN, NAS DC networking (LAN, SAN) HCI (Cisco, Dell, Nutanix, VSAN RN) Backup solutions (Veeam, veritas, dell) Microsoft licensing and products Business A relevant degree in data center private cloud field is expected Fluent in English (speaking, writing, reading, listening) Strong and proven service delivery in data center solutions.

- Proficiency in using MS Office Suite (Visio, Project, Word, PowerPoint and excel) in client consulting or presales engagements is required Excellent writing and delivery of high finishing quality documents Soft Team player: willing to share experience and expected to provide support to less experiences team members.

- Highly motivated and results oriented with focus on meeting customer requirements and delivering quality proposals on schedule Ability to interface with customers as required in support of internal sales, operational personnel, or established third party relationships Outstanding verbal, written, and presentation skills Excellent Presentation And Interpersonal Skills Positive thinker, confident, presentable, enthusiastic, resilient and a self-starter Entrepreneurial and innovative thinker.

- Business driver and results-oriented.

- Strong Team player.

- Excellent commercial and business understanding.

- Capable of working in a matrix organization in a changing company Approximately 30% mobility over region is to be expected (must be capable of working across cultural boundaries) Education and certificate BCs in computer science or relevant VMware certificate (VTSP or VCP) Cisco certificate CCNP DC (design preferred) Veeam certificate for presales Engineer Seniority Level Intermediate 3 years’ experience in pre-sales Industry Information Technology and Services Computer Software Computer hardware Employment Type Full-time Job Functions Pre-Sales Business Development Send us your CV to [removed]
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