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Job Title: Team Leader – Ocean Freight, Egypt -Cairo

Job Summary:- He/She will be will be responsible for the planning and execution of Ocean Freight shipments with specific focus on administration, excellent customer service, management of files from inception to closure, monitoring shipments departure/arrival and documentation required including the forwarding and clearing of cargo in order to match customer’s and company’s KPI(s).

- Job Duties: Receiving new orders place by clients and forwarding orders to the relevant overseas office and monitor accordingly.

- Obtaining shipment readiness details and planned schedule details from origin offices.

- Following up and confirm that schedule details are unchanged.

- Following up with the client or the company overseas office and obtain the following documentation in order to process customs clearance: Commercial invoice / Packing listOcean Bill of Lading / House Bill of LadingCompleted and Signed clearing instructionAny certificates required [removed] certificate of origin, state veterinary; EUR1 etc Ensure that customs clearance are processed on time by sending / uploading all necessary documents on the customs systems.

- Processing and submission of documents for handover clients to 3rd party brokerage agents.

- Arranging delivery of cargo and following up with transporters for PODs Understanding charges and completing invoicing upon customs clearance, prior to delivery Match the DQ Key Performance Indicators for milestones, invoicing and accuracy as per company standard.

- Qualifications and Job Specification KPI:- Matric Certificate is essential and any post-matric industry qualification will be an advantage.

- Minimum of 3 to 5 years of practical experience in ocean freight operations with a freight forwarder.

- Should have proficiency in English (oral /written)(mandatory) Demonstrate understanding of operational legislation and processes [removed] Incoterms, Bill of Ladings, Customs clearing, Duties and VAT, etc.

- Advanced MS Office proficiency (Excel, Outlook).

- E2K and Compu-clearing a distinct advantage.

- Proven ability to prioritize tasks and work under pressure.

- Demonstrated ability to build and retain excellent client relationships.

- Meticulous attention to detail.

- Driven to provide customer service excellence and deal with customer queries effectively Able to provide customers solutions and support in sales customer’s approach
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*Subject: Job Link (eg. https://wazayef.online/job/job_title_slug
*Body: Write about yourself
*Attachment: Your CV + Portfolio(If it exists or the job needs)


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