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Job Title: Tools and Automation COE Engineer

The purpose of the role is to develop monitoring solutions as part of the strategic TSS monitoring transformation,and the adoption of not only best in market tools but the development of our in-house advanced monitoring tools that would be used accross vodafone loacal markets and group functions.

- In depthawareness of the concepts and application of Service Assurance, Mobile and Fixed Performance Management, Customer Experience Management, ITSM and OSS Tools as HP BSM (BPM, RUM, OMi, OperationsOrchestration and SiteScope, UCMDB, Diagnostics, NNMi), BMC /Remedy, Appdynamics, Dynatrace, predictive Analytics.

- In depth awareness of weband mobile applications development Act as subject matter expert for support teams, project team and integrator to ensure that monitoring requirements are understood, documented, agreed and delivered to a high standard.

- Act as a change agent to drive direction and adoption of tool strategies and solutions across the IT development, infrastructure engineering, and IT operations organizations.

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